When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Cash deposits can be made on the last day of the cruise. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. For more information, consult your Customs Agency. :). A customary fee will be charged for services and medications dispensed. Shirts/cover-ups and footwear are always required indoors. Every charge against your room bill, including the hotel service, can have your OBC used on it. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. You will be responsible for all costs you incur to join the vessel at the next port. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. Times and locations can be found listed in Navigator and the When & Where program. Extension cords (without surge protectors) are allowed on board when used with proper caution. No, the cash deposit is the same as the credit card deposit. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. popular and unique itineraries. Payment of any fines levied is the responsibility of the individual guest. What you need to know before you go on a Holland America Line cruise. Holland America Line has announced that its running a special offer for members of the United States military. Taxes, Fees & Port Expenses are additional. Have the post office hold your mail. If you receive Onboard Credit, be sure to confirm whether there are any limitations. Special life jackets are available for children and infants. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. In Seattle. No smoking of any kind will be permitted on any stateroom verandah. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. of getting by a scooter left in a hallway. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Every decision we make starts with that basic rule. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. Or please visit royalwed.com. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. The statusof your seating request will be listed on your Cruise Contract. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. Casual dining is available in the Lido Market every night. I think putting a hold on your credit card for 60 dollars a day for children under 10 seems a little bit excessive. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. No internet purchase required to download or use on board. On the second day, go to the desk (or a kiosk) and ask for a copy. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Complimentary In-Room Dining is available 24 hours a day. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Crew Appreciation: Receive prepaid stateroom gratuities on board. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. I'm not sure why this "issue" crops up every other week, and people go berserk. The representatives will help you with luggage tags. ", On HAL's site: For Booked Guests>Planning and Advice>Shipboard Life>Shipboard Account. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. My experience has been the same as Krazy Kruizers. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. Holland America Line Extends Military Onboard Spending Money Offer to Canadians; Now Includes First Responders and Healthcare Heroes for Select Cruises Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Want to read your email, catch up on the latest news and check your finances? Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. suits you. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. By Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Please help us reduce water use. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Use onboard credit to make purchases aboard the ship like merchandise, spa treatments, specialty dining & more! Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. Youth Staff cannot assist in the washroom in any way. This ship ID card serves as your identification for security procedures when embarking anddisembarking the ship, and for making purchases on board. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Applies to all guests 18 years of age and over. Then sail away for your romantic honeymoon! In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. It is obviously ava Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. on board. Immigration and administrative rules may require the vessel to collect and safeguard guest passports and guests to complete landing cards prior to some ports of call. It doesn't go by each person unless you have set up separate accounts. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. We have an OBC from Costco Travel Canada and Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. Souvenirs can? Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. If you reside in the UK please visit. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. Visithollandamerica.com for more information. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. Started June 21, 2021, By WebFind the best value cruise sailings to South America in January 2024. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Shops, or Services at the Greenhouse Spa. Your travel advisor can provide you with additional information if you are interested in this option. Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. The Hotel Service Charge is either $13.50 or $15.00 (for a suite) per person, per day. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Good explanation! The plan can be activated on any device, but only one device can be actively connected at a time. Celebrity does that and I wish HAL would too. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise.
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